Strategic Business Communications would like to present the OOZE Award for February 2016 to Betty Adams with the Edmonton Executive Association. The OOZE Award is our way to show our appreciation for the outstanding customer service and excellent delivery provided by Betty.
The Edmonton Executives Association is an exclusive and highly selective Association of business leaders representing leading Edmonton businesses. Each member firm is committed to helping other member firms increase their business by providing direct business, referrals and business information. In addition, members receive from their fellow members personal and immediate attention to their needs and requests.
We want to show that the standard of service is just a standard, but those who go above and beyond should be recognized and awarded. That is how we developed the OOZE Award. We want to express our gratitude to Betty Adams with the Edmonton Executives Association for demonstrating what we at SBC believe to be outstanding, not only in theory but in the practice of our entire team.
“I have traveled to 30 plus countries and delivered presentations in many different languages and cultures, and I cannot remember a time when someone like Betty Adams ‘Optimized the Opportunity’ with the Edmonton Executive Association. Even though it was below freezing temperature outside, the warm welcoming reception from your group is a shining example of why your organization is so successful.”
– Jim Hernandez
President, Strategic Business Communications, Inc.
Using the Strategic Business Communications OOZE standard, it is clear that Betty Adams with the Edmonton Executive Association, exemplifies great service. This means they do the best they can for their clients, ALL the time.
At Strategic Business Communications, we measure this type of service through four different angles: Optimizing Every Opportunity with Zealous Enthusiasm:
To OPTIMIZE is to make as effective, perfect, or useful as possible…
They find ways to benefit their customers and make the most of the trust their clients give them.
Look for the OPPORTUNITY to shine…
They use every occasion to the fullest potential and treat it as a situation for attainment of a goal…or prospect for advancement or success.
They were being ZEALOUS, which means they brought drive and ambition to everything they were trying to accomplish. This was exemplified by diligence, devotion, and acting in good character. This is about delivering passion in what they do. Giving more than their best is the only way they are committed to perform.
Using ENTHUSIASM through their work had a huge impact on their client.
They showed many various forms of extreme devotion to their own staff and their clients.