Strategic Business Communications would like to award E.G. Brower of Brower Consulting with the Strategic Business Communications OOZE Award for September 2010. The OOZE Award is our way of showing our appreciation for the outstanding service and client care from E.G. Brower.
Brower Consulting is located in San Diego and provides all aspects of technology needs for an organization. E.G. Brower, the owner of the company, can perform any technical role for the client. Examples of the services his company provides are network audits/redesign/migrations, technical infrastructure evaluations, computer build out, vendor analysis, technical project management, security audits, data center build out, and corporate relocation assistance. The Mission and Vision of Brower Consulting is to provide small and medium size businesses with the same level of I.T. support that large companies get from an in house I.T. department.
At SBC, we want to show that the standard of service is just a standard, but those who go above and beyond should be recognized and awarded. That is how we developed the OOZE Award. We want to express our gratitude to Brower Consulting for demonstrating what we at SBC believe to be outstanding service, not only in theory, but in the practice of the company.
Over the years, SBC has had a number of different I.T. companies whose services have been standard. However, since SBC started working with Brower Consulting, we have been fortunate to receive excellent service and quick response time. Brower Consulting has proven to be very reliable with outstanding service. Our experience with the company has exceeded all expectations and that is why we as a team nominated Brower Consulting for the Strategic Business Communications OOZE Award.
“Since we have been using Brower Consulting as our I.T. company, it has been very rare that we have had any problems because E.G. Brower, the owner, is proactive, rather than waiting for problems to arise. When something does happen, E.G. is great at listening to all of the details of your problem and knowing the best way to fix the situation. Recently, our company had an issue where our computer manufacturer went into our server and made changes that caused our whole system to shut down. We called E.G. and he came over immediately. He was able to fix their mistake (which they could not) with little difficulty. We are thrilled to have Brower Consulting to count on for all of our computer needs.”
-Dawn Lyman Operations Manager, Strategic Business Communications, Inc.
Using the Strategic Business Communications OOZE standard, it is clear that Brower Consulting exemplifies customer service. E.G. Brower listens to the needs and is quick and efficient, which only enhanced the Brower Consulting experience. This means his company does the best it can for its customers, ALL the time.
