Strategic Business Communications would like to award The French Gourmet with the Strategic Business Communications OOZE Award for May 2011. The OOZE Award is our way of showing our appreciation for the outstanding service from The French Gourmet.
The French Gourmet has served San Diego with full-service catering since 1979. The French Gourmet specializes in wedding receptions, holiday catering, social catering, and corporate events. In addition to its large catering services, The French Gourmet is well known for its casual and quaint French restaurant and bakery which is located in La Jolla. The products are always original and prepared fresh daily on the premises. In addition to the food being unforgettable, the team possesses complete professionalism, which only enhances the experience of The French Gourmet. Our experience with The French Gourmet has exceeded all expectations and that is why we as a team selected The French Gourmet for the Strategic Business Communications OOZE Award.
At SBC, we want to show that the standard of service is just a standard, but those who go above and beyond should be recognized and awarded. That is how we developed the OOZE Award. We want to express our gratitude to The French Gourmet for demonstrating what we at SBC believe to be outstanding service, not only in theory, but in the practice of their entire team.
“We were completely amazed by the level of service provided by Michel and his team at the French Gourmet. Everything was no problem, in fact his team went so far beyond our expectations they took care of things without our asking. From the service, to the food, to how they left the kitchen impeccably clean, we were truly impressed. Then to top it all off Michel helped make our fundraising event an even greater success by allowing us to auction Crepes Flambé. What a way to finish a dinner. Merci!”
-Jaime “Jim” Hernandez, President, Strategic Business Communications, Inc.
Using the Strategic Business Communications OOZE standard, it is clear that The French Gourmet exemplify customer service. Their staff listens to the client’s needs and is quick and efficient, which only enhanced The French Gourmet experience. This means they do the best they can for their customers, ALL the time.
At Strategic Business Communications, we measure this type of service through four different angles: Optimizing Every Opportunity with Zealous Enthusiasm:
- To OPTIMIZE is to make as effective, perfect, or useful as possible…they find ways to benefit their customers and make the most of the trust their clients give them.
- Look for the OPPORTUNITY to shine…they use every occasion to the fullest potential and treat it as a situation for attainment of a goal…or prospect for advancement or success.
- They were being ZEALOUS, which means they brought drive and ambition to everything they were trying to accomplish. This was exemplified by diligence, devotion, and acting in good character. This is about delivering passion in what they do. Giving more than their best is the only way they are committed to perform.
- Using ENTHUSIASM through their work had a huge impact on their client. They showed many forms of extreme devotion to their own staff and their clients.